Legal

Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains what personal data Jublet collects, why we collect it, how we use and share it, how long we keep it, and your choices. It is intended to align with applicable Indian law (including the Digital Personal Data Protection Act, 2023) and Apple App Store / Google Play privacy expectations.

1. Who we are

  • Jublet operates the Jublet mobile apps and website at jublet.com to help adults in India find compatible roommates and shared accommodation.
  • Privacy and data requests: support@jublet.in. Full policy: https://jublet.com/privacy-policy.

2. Information we collect

  • Account and profile: phone number (OTP login), name, age, gender, optional email, city/areas, profession, about text, and profile photo.
  • Preferences: roommate preferences, budget, move-in timing, lifestyle habits, hobbies, and visibility settings.
  • Listings: property type, area, rent, deposit, amenities, description, and room photos you upload.
  • Messages and safety: chat content; reports and blocks you submit.
  • Device and diagnostics: app version, platform, push token (FCM), and crash reports (Firebase Crashlytics in release builds).
  • Usage: interests, profile/listing views, and similar events needed to run matching and safety.
  • Location: neighbourhood or area you select in the app. We do not collect precise GPS coordinates.

3. Device permissions

  • Camera — only when you tap Take photo for a profile or listing photo. Not used in the background.
  • Photos — only when you choose an existing image. On iOS we use the system picker so we only receive images you select.
  • Notifications — after sign-in, for chats, interests, and account/listing updates. You can disable them in system Settings.
  • Denying a permission limits that feature only. You can enable access later in Settings → Jublet.

4. How we use information

  • Create and maintain your account and authenticate you via OTP.
  • Show compatible roommates and listings based on your profile and preferences.
  • Enable interests, matches, and chat.
  • Send service notifications you have allowed.
  • Moderate reports, enforce Community Guidelines, and reduce fraud or abuse.
  • Operate, secure, debug, and improve the product.
  • Comply with law and respond to valid legal requests.
  • We do not sell personal data or use it for third-party advertising networks. We do not use ATT for cross-app ad tracking.

5. What we do not collect

  • Precise GPS location, payment card numbers, or government ID documents as part of normal use today.
  • We do not require Contacts, Microphone, Bluetooth, or Calendar access.

6. What other users may see

  • Public profile and listing fields you publish (for example name, photo, age, areas, preferences, listing details and photos).
  • Your phone number is for login and is not shown as a public profile field.
  • Do not share OTPs or sensitive financial details in chat.

7. Sharing and service providers

  • Other users: visible profile/listing fields and messages you send.
  • Providers under contract: MSG91 (OTP/SMS), Firebase (push and Crashlytics), cloud hosting, and media storage.
  • Legal and safety: when required by law, or to protect users and investigate abuse.
  • Providers may process data in India or other countries where they operate.

8. Retention and account deletion

  • Account data is kept while your account is active and as needed to provide the service.
  • In-app notification records older than 7 days are removed automatically.
  • After account deletion, we delete or anonymise personal data within 30 days, except records required for legal, security, fraud-prevention, or disputes.
  • Delete in-app (Profile → settings → Delete account), at https://jublet.com/account-deletion, or by emailing support.

9. Your choices and rights

  • Update profile information in the app.
  • Pause discovery/visibility where available.
  • Block or report users from chat, profiles, or listings.
  • Control push notifications in device Settings.
  • Request correction or deletion via in-app delete, the web deletion page, or email.
  • Grievance contact (India): support@jublet.in. We aim to respond within 30 days.

10. Security

  • HTTPS for API traffic and platform secure storage for session tokens on device.
  • No method of transmission or storage is perfectly secure. Use a device lock and never share OTP codes.

11. Children

  • Jublet is only for users aged 18 and older. We do not knowingly collect data from anyone under 18.
  • If you believe a minor has an account, contact support@jublet.in.

12. International users

  • Jublet is designed for roommate and housing search in India.
  • If you access the service from another country, information may be processed in India or where our providers operate.

13. Changes

  • We may update this policy when practices or legal requirements change. The Last updated date will change when we do.
  • The current version is always in the app and at https://jublet.com/privacy-policy.

Contact

For privacy questions or account data requests, email support@jublet.in. Account deletion: jublet.com/account-deletion.